MOKU was established in 1924, bringing over 100 years of tradition in Japanese craftsmanship. We’ve combined decades of experience with cutting-edge technology to bring you truly unique, handcrafted products.

Each MOKU product is handcrafted in Tokyo using the finest woods and advanced Japanese laser engraving technology. We personalize each piece to your exact specifications, ensuring it’s as unique as you are.

For engraving or photo customization, simply add your custom text (up to 40 characters) in the “Add Order Notes” section at checkout or email a high-quality photo to info@mokuofficial.com.

All orders are processed within 1-3 business days. After that, delivery typically takes up to 2 weeks, depending on your location and any external factors such as customs clearance.

Yes, all of our products are handcrafted and made in Tokyo, Japan, using only the highest quality woods and materials.

We offer a 7-day money-back guarantee for products damaged during production or shipping. Please contact us immediately if your product is damaged, and we’ll ensure you’re fully satisfied.

Yes! We offer premium packaging to ensure your MOKU product is presented beautifully, perfect for gifting.

Yes, once your order ships, you’ll receive a tracking number via email so you can monitor the journey of your MOKU product.

Yes, we offer international shipping from Tokyo, Japan. Please note that shipping times may vary depending on your location.

For any inquiries, please email us at info@mokuofficial.com. Our customer service team is available 24/7 to assist with your questions or concerns.